Islamic Lifestyle 

Umrah package case: Malaysian tour agent fined RM7,000 for failure to refund customers

| 05 September, 2017
 Kelly Koh

A 46-year-old tour agent was fined RM7,000 by the magistrate's court here today for failing to make restitution as ordered by the Consumer Claims Tribunal, five years ago.

Magistrate Mohd Firdaus Saleh handed down the sentence after Jamlee Mohd Zid changed his plea to guilty to all the 14 counts.

According to the charges, Jamlee and his company, J&J Travel & Tours Sdn Bhd had failed to adhere to the orders made by the Tribunal to make restitution to seven of his customers who faced losses of between RM4,570 and RM8,000 within a period of 14 days.

The offences were committed at Wisma Persekutuan, Jalan MITC here between June 4, 2012 and Nov 12, 2012.

The offences, under Section 117(1) of the Consumer Protection Act 1999 were liable to a fine of not more than RM5,000 or a maximum jail term of two years or both.

The case was handled by the Domestic Trade, Cooperatives and Consumerism Ministry prosecuting officer Salim Wahid.

It was reported on Nov 14, 2012, that the owner of a tour agency company pleaded not guilty to 34 counts of criminal breach of trust charges at the Sessions Court here involving umrah packages worth RM291,250.

According to the charges which were read before Sessions Judge Ahmad Sazali Omar, he was charged with misusing the money paid by his customers for the umrah packages for his private use.

All the 34 counts of charges involved the payment of umrah packages between RM4,370 and RM45,000.

However, the case was later handed over to the Ministry under the Consumer Protection Act 1999 where he entered his not guilty plea on March 23, 2017.

Copyright New Straits Times